Order Issues & Refunds
Damaged or Defective Products
If your product is damaged or defective, we will replace it free of charge once we understand what went wrong. We will need the following information to begin the replacement process,. Please reach out to our support team via [email protected]
Engraving Errors
Mistakes happen. If there’s an error with your engraving, let us know!. Please reach out to our support team via [email protected] with the following information. YEAR (Line 1) :. TEAM NAME (Line 2) :. WINNER NAME (Line 3) :
FantasyChamps Return Policy
Return Eligibility. To qualify for a refund on *non-custom* products, all returned items must be unused, undamaged, and in their original condition. All return requests must be requested within 14 days of the delivery date. Requests received after th
I did not receive my engravings. Where are they?
Check your packing slip as your engravings will be stapled to the back to ensure that they are not lost or damaged in transit. If your engravings are not attached to the back of your packing slip, please allow 3-5 days for production plus shipping ti
Forms of Payment
We accept the following forms of payment:. We do not accept pre-paid debit cards or third party gift cards for online order.