FantasyChamps Return PolicyUpdated 5 months ago

All returns must be undamaged and in its original condition to qualify for a refund on non-custom products.

Depends on if you've ordered a custom or non-custom item. Let's break it down:

Did you box arrive having seen better days? Let us know within 15 days of delivery and we'll make things right. Any damaged or defective product will be replaced free of charge once we're clear on what happened. 

Mess up on an engraving? It happens. Let us know and we'll have a new one shipped out free of charge. No problem!

Did you order non-customizable hardware and want to return it? The return process must be started within 15 days of delivery and the return labels are at the expense of the customer.

What about *customized hardware? User errors made during the custom design process, such as misspellings, incorrect colors, incorrect logos or photos, etc. are non-refundable.

Post-production modifications made by the customer that have compromised the product are non-refundable.

We are able to correct these situations if the customer purchases a replacement piece.

Side plates, front plates, ring faces, and other customizable parts are available for purchase. Just send us a message using the chat bubble icon or click "contact"!

*Examples of customized hardware include but aren't limited to belts, rings, turnover chains, custom and more.